Stay Connected Service
We know at the minute it’s hard for you to access services and support, so EA Youth Services want to ensure you can access help if you need it. We have developed Stay Connected so young people can stay in touch with youth workers, to have a chat or let us know of any support you need, because you are staying safe at home. If you are in crisis or need help urgently, please contact Lifeline or Childline by clicking the links below.
To access the Stay Connected service complete the online form here. We will get back to you as soon as we can, but you may not hear from us straight away. If your support needs are more immediate check out the other support services listed below.
Stay Connected youth workers will make calls to users seeking support from Monday to Friday between the hours of 11-2pm and 3-7pm.
Stay Connected Service is for any young person aged 9 – 25 years old. If you are outside this age range please checkout the list of other support services available at the bottom of this page.
An EA Youth Service youth worker will get in touch, just to have a chat, provide you with support or get you any help you need that we can’t provide. We can do this by text, WhatsApp or we will video or voice call with you. You can state your preferred method of contact(s) on the form. If you are in crisis or need help urgently, please contact Lifeline or Childline by clicking the links below.
You will be asked for your consent for your child to be in contact with the Stay Connected service. This will be arranged during a setup call by an EA Youth Service Manager. This can be given verbally or through a confirmation text that will be noted.
If you have any concerns regarding the service, please speak with the Stay Connected Youth Worker who is in contact with your child. If you are still concerned, you can talk to the Stay Connected Manager who will be part of the conversation on the setup call and who will gain your permission for contact to proceed. Alternatively, you can contact the Locality Lead Manager for your area; their details are outlined below:
If you are under the age of 18 year consent will be required from a parent/guardian before our youth workers can support you. This will be arranged by an EA Youth Service manager on the initial call.
If you are aged between 18-25 years, parent/guardian consent is not required and the Stay Connect staff will make direct contact with you.
If you have safeguarding concerns regarding the stay connected service please use the contacts below. These contacts can only address safeguarding concerns relating to stay connected and are unable to answer queries relating to Eat Well Live Well programme.